A General Consultation Desk for Care and Welfare
Free from the boundaries of official systems, we support your first step.
Consultations are currently offered in Japanese only.
This is a private consultation desk. It works outside public systems such as long-term care insurance or the Act on Comprehensive Support for Persons with Disabilities, so anyone can talk with us anonymously.
"I don't know where to begin." "Before I use any official system, I would like a professional to hear me out first." A practicing certified care worker takes the time to listen to everyday troubles like these. For people who feel uneasy about being overheard, and for people who can only communicate in text, we can also prepare a private room.
Note: The SOYOGI metaverse has various protections against eavesdropping and hacking, including a military-grade voice encryption system.
This desk may suit you if
- Care or support has suddenly become necessary, and you don't know where to begin
- You would like someone to listen first, without going through an official system
- You want to talk about caring for a family member, or about developmental support and raising a child
- You want to consult completely anonymously (public offices require personal information such as your name, address, phone number and email address)
- Someone at your workplace or among your friends needs support, and you are not sure how to relate to them
- You are a working medical or welfare professional who would like to let off steam, or to get some advice
What SOYOGI offers
You speak directly with a certified care worker (a national qualification) who has built up experience in many settings, including geriatric health services facilities and home-based support for children with disabilities.
Private consultation and counseling services (almost all of them unlicensed, or holding a certificate issued by their own organization) usually charge somewhere between 5,000 and 10,000 yen per hour. Because we don't want anyone to lose the chance to talk over a price, we set the fee as light as we could manage: 1,000 yen per 30 minutes.
When you speak out loud, still at your own pace
The SOYOGI metaverse has small touches in its sound design, so that people who talk with their voice can feel a little more at ease.
One of them keeps the sounds of daily life from reaching the other side. Keyboard clicks and noises around the house can be held back, so that only your voice comes through. Even when you are thinking "I don't want my family to notice" or "I don't want anyone to know what my room is like," you can talk calmly.
The other lets you set our voice to the volume that is easiest for you to hear. Whether it feels too loud or too hard to catch, you can adjust it to just the right level yourself.
Of course, you are welcome to use no voice at all and talk only in text. This is a quiet preparation for the night when you find yourself thinking, "Maybe I could talk."
Fees and How to Use the Desk
Digital Shelter (emergency refuge, urgent consultation, and similar)
Cost: free
For those who are in a situation where they cannot move money freely, support funds and a system built with JPYC are available. Please don't worry about the cost. Send out your SOS first, and let yourself feel safe doing it.
General consultation desk
Fee: 1,000 yen per 30 minutes
(This is not profit. It becomes the funding for our nonprofit activities.)
Free from the boundaries of official systems, a practicing certified care worker listens to you directly.
Note: If you use the desk for 60 minutes or more and are willing to let us publish your feedback (anonymously if you prefer), we take 1,000 yen off.
Payment methods (general consultation and similar)
We accept credit cards (Square / PayPal), bank transfer, and payment with JPYC. We can also issue a qualified invoice.
Note: Registration number "T1810059174784"
Hours: the deeper the night, the closer we stay
| Consultation by appointment 6:00 p.m. to 9:00 p.m. (JST) |
For those who want to take their time and sort things out calmly. (We are not stationed in the metaverse during these hours.) |
|---|---|
| A place to run to late at night 9:00 p.m. to 4:00 a.m. (JST) |
For the nights when you are too anxious to sleep, or you want to feel that someone is there right now. During these hours, I am stationed at the desk in the metaverse. No appointment is needed. |
| Closing days | None in particular (we may close temporarily for illness, injury and the like). Since we opened in June 2025, we have kept going without a day off. We will be here. |
Before you use the desk
This desk is an entirely private service. Precisely because we are not bound by government rules or frameworks, we can offer flexible support, and that is what we value.
Note: We cannot make judgments or take actions that require a public license, such as professional medical treatment (Medical Practitioners' Act) or legal negotiation (Attorney Act). What we can do is stay beside you as a partner who thinks through your first step together with you.
Bookings and consultations start here
The booking form can be used for any kind of inquiry as well, so please feel free to use it.
The reception desk in the metaverse takes almost no time to load and connects right away. Click (or tap) whenever you feel ready. Consultations are currently offered in Japanese only.
A request to companies and sales representatives
This desk is run with the people who need support as its highest priority. For that reason, we firmly decline sales and business development contact regarding advertising agencies, SEO services, system development and the like, whether through the inquiry form or by direct message on social media. Given the nature of work that supports lives with limited staff and limited funds, we ask for your understanding and consideration.